Refund Policy

Effective 10/1/23

Thank you for choosing Green Scorpion for your cannabis needs. Please review the following information: 

Product Information: All products delivered to you are for personal use and intended for individuals aged 21 and over. It is your responsibility to ensure compliance with California state laws and regulations regarding cannabis consumption.

Verification: By accepting this delivery, you confirm that you have provided accurate and up-to-date identification and documentation required by state law for the purchase of cannabis products.

Secure Storage: Please store all cannabis products in a safe, secure location away from children and pets. Follow the packaging instructions for your safety.

Returns: We value your satisfaction and aim to provide the best experience possible. If you encounter any issues with your order, we offer the following return policy:

a. Unopened and Unused Products: We will gladly exchange any unopened and unused cannabis products within 24 hours of delivery. Please contact our customer support team to initiate the return process at customersupport@greenscorpionca.com or call (760)867-0888.

b. Defective or Damaged Products: In the rare event that you receive a defective or damaged product, we will happily issue a refund in the form of store credit to your account. Please report the issue to our customer support team within 24 hours of delivery.

c. Return Process: To initiate a return or report a defective or damaged product, please contact our customer support team. We will guide you through the return process and provide instructions on how to receive your store credit or exchange.

Please note that returns are subject to review and approval by our team. We reserve the right to refuse returns or exchanges in cases of misuse or non-compliance with our return policy.

Your satisfaction is essential to us, and we are committed to ensuring a smooth and pleasant experience. If you have any questions or concerns, please don’t hesitate to reach out to our customer support team.

5. Comments? Questions? Concerns? Just want to say hi?: Should you have any comments, questions, concerns, or simply want to let us know how we are doing, do not hesitate to reach out to us vie email at customersupport@greenscoprionca.com

6. Payment: All payments should be made in accordance with state and local laws. Failure to pay for your order may result in legal actions and forfeiture of product.

7. Legal Compliance: We do not condone or participate in any illegal activities. Any misuse or illegal distribution of our products is strictly prohibited.